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Get support

Troubleshooting steps and ways to reach us.

Preview won't load

  1. Refresh the page and ensure you're signed in.
  2. If you edited the form, regenerate the preview from the last step.
  3. Check your internet connection — PDF preview loads via a secure stream.

Payment failed or stuck

  1. Confirm Razorpay test/live keys are configured for your environment.
  2. Try UPI or a different card. Failed payments are not charged.
  3. Return to the dashboard — your unpaid preview is saved for 24 hours.

Download link expired

  1. Paid download links last 24 hours. Use Refresh download link on the dashboard.
  2. Check your email for the backup PDF we sent after payment.

Contact support

Email us with your account email, generation ID (from dashboard), and a short description of the issue.

See also Help FAQ.